Frequently asked question

This document covers the most frequent question

How to migrate from one existing E-Commerce Solution to Ymple

Ymple provides option to import via csv file all the data from one external platform into Ymple.
One provided option is the import that allows you to import product and customer via file.


Is it possible to use my domain name to sell product with Ymple?

Yes, you already have a domain you can request to Ymple via the contact page in your personal area to use your domain name.
Ymple Team will provide you the DNS configuration to set to activate your personal domain.


How to migrate from one existing E-Commerce Solution to Ymple

Ymple provides option to import via csv file all the data from one external platform into Ymple.
One provided option is the import that allows you to import product and customer via file.


How many languages and currency are supported ?

Ymple support multilanguage and the front end can display the following languages:
- English, Español, Français, Deutsch, Italiano, Português

Multiple currency is also supported. You can select the currency in the section Modules -> Payment -> EDIT -> Currency. More than 10 currencies are supported for international transaction.


Which is the cost of Ymple?

The cost is a fix month rate that you can cancelled at any time . It is a monthly cost based on the selection subscription.
For more information you can check the following page: https://www.ymple.com/en/pricing/


Do yo have technical partner able to help me to setup a store with Ymple?

Yes, a couple of partners are working with Ymple to do the implementation for you. You can send your request via email at [email protected] and we come back to you with a contact to do the implementation for you .


Are you providing a Mobile Application to sell on Apple Store and Google Play?

Yes, we provide a service to allow the publication of your app in Google Play and Apple Store.
You can request more information in the contact form or checkout the subscription plan including the Mobile Application creation.




Analytics & Sales Report
Migrating to Ymple